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Return Policy
Return Policy: A Pathway to Worry-Free Shopping
Welcome to the Mrshva Return Policy, where your satisfaction is our top priority. Our mission is to ensure that your experience with our home goods is exceptional, and this policy is designed to provide you with the guidance and peace of mind you deserve.
Returns & Exchanges
We understand that sometimes, despite your best intentions, you may need to return or exchange a product. Whether it's a matter of personal preference, an unforeseen change of heart, or the occasional hiccup in our quest to provide you with the perfect item, we've got you covered.
30-Day Return Guarantee
Within 30 days of receiving your order, if you're not entirely satisfied, you may initiate a return. Our 30-day return guarantee ensures that you can shop with confidence, knowing that your purchase is backed by a worry-free return window.
Products Eligible for Return
Most of our products are eligible for returns. However, certain items are not returnable, including:
1. Customized or Personalized Items: Products that have been personalized or customized to your specifications are not eligible for return.
2. Clearance & Final Sale Items: Items marked as clearance or final sale are sold as-is and are not eligible for return.
Return Process
Returning a product is easy with Mrshva. Here's how you can initiate a return:
1. Contact Our Support Team: Start by getting in touch with our friendly customer support team. You can reach us via [contact information], and we'll guide you through the process.
2. Item Inspection: After contacting our team, you'll need to return the product in its original condition and packaging. Please ensure that the item is unused and includes all parts, components, and accessories.
3. Return Authorization: To expedite your return, our team will provide you with a return authorization number. Please make sure to include this number with your return package.
4. Shipping the Product: Carefully package the item and mail it to the address provided by our support team. Please note that you are responsible for the return shipping costs.
5. Refund or Exchange: Once we receive the returned item, we'll inspect it to ensure it meets our return criteria. After that, you can choose either a refund or exchange for an alternative product of equal value.
Refund Processing
Refunds will be processed within [number] business days after we receive the returned product. The refund will be issued using the original payment method, and you'll receive a notification when the process is complete.
Exceptional Living, Guaranteed
At Mrshva, we're dedicated to turning your house into a home. Our Return Policy is designed to ensure your peace of mind while shopping with us. If you have any questions or need assistance with a return, don't hesitate to contact our customer support team.
Your journey to worry-free shopping starts here. We're honored to have you as part of the Mrshva family, and we're committed to ensuring that your home is a sanctuary of exceptional living.